Sunrise Operations, LLC helps organizations untangle back-office complexity—combining administrative rigor, vendor orchestration, site coordination, and quality assurance across facilities and field operations. We design repeatable workflows that hold up in the real world: clear responsibilities, measurable SLAs, and fewer surprises for your teams and customers.
We blend desk work with field reality—procurement, vendor controls, scheduling, waste-handling paperwork, and service verification.
Sunrise Operations, LLC is a Florida-based support services firm built to make complex day-to-day operations manageable. We coordinate people, paperwork, and providers across administrative and support functions where delays and ambiguity silently drive up costs. Our team integrates with your internal staff, translating organizational goals into practical routines that vendors and crews can actually follow. We map responsibilities, audit data inputs, and establish exception paths so nothing important falls through the cracks. The result is a calmer operation—complete records, predictable service windows, and clear accountability from the back office to the job site.
While we serve clients nationally, our administrative hub is in South Miami. From here we manage intake, scheduling, and service confirmation; coordinate waste handling or remediation partners when needed; and compile performance dashboards for leadership. Our specialty is constructing workflows that scale—simple to adopt, strict on compliance, and flexible enough to adapt to local constraints without losing control.
We vet providers, maintain credentials, and build scope templates so requests are consistent and unambiguous. Our coordinators schedule work, confirm arrival windows, and track completion evidence against defined SLAs. Weekly rollups spotlight risks, enabling proactive adjustments before they turn into delays or chargebacks.
We establish the administrative structure that operations rely on: intake forms, approval routes, change logs, and record retention. Whether it’s routine janitorial oversight or specialized remediation work, our team keeps your files audit-ready—permits, manifests, MSDS sheets, licenses, and insurance all current and available.
When work happens across multiple locations, details matter. We coordinate on-site access, safety prerequisites, and end-of-job verification including before/after media. Our QA routines spot recurring issues and feed them back into scopes so each new dispatch benefits from the last.
Every request is traceable—from intake to acceptance—so it’s clear who owns each action and when it happened. Targets are expressed as SLAs and KPIs, not aspirations. Our clients see fewer email chases and more closed loops.
Licenses, insurance, waste manifests, and safety attestations live where they are needed. Providers can’t be dispatched unless they’re current, and documentation attaches to the job record automatically.
You will always have a named coordinator who understands your sites, constraints, and priorities. When exceptions happen, you’ll speak with someone who can actually solve them—not just log a ticket.
We document current state, stakeholders, and bottlenecks; define acceptance criteria; and convert tribal knowledge into forms, decision trees, and communication cadences. The goal is a lightweight workflow your team actually wants to use.
We onboard providers, verify credentials, and pilot the process on a small set of requests. Early findings are folded back into scopes and templates. Stakeholders receive a simple playbook and escalation path.
We coordinate daily work, track SLAs, and publish exception logs and trend snapshots. As patterns emerge, we update the workflow—reducing noise and improving time-to-resolution without sacrificing control.
To deliver administrative and operational support that is calm, accountable, and practical. We strive to turn busy work into reliable systems—respecting budgets and people’s time while meeting environmental, safety, and documentation standards across every job.
Many vendors offer “a portal” or “a crew.” We’re the connective tissue—combining administrative precision with on-the-ground awareness. We don’t ask you to adapt to a rigid tool; we adapt our approach to your portfolio, then automate what makes sense.
Expect fewer surprises and more finished work that stands up to scrutiny.
Tell us where work slows down—intake, vendor handoffs, documentation, or verification. Share a recent challenge and we’ll outline a lean process and a pragmatic rollout plan.
Address:
7171 SW 62ND Ave, Ste 503, 33143 South Miami
Email:
shella@sunriseoperations.org
Service area: Florida & nationwide remote coordination.